privacy policy

Privacy Policy and Confidentiality of Information

The Azza Al Mutamayza team welcomes you and thanks you for your trust. Azza Al Mutamayza is committed to respecting user rights and strives to protect user information in accordance with its Privacy and Confidentiality Policy. Therefore, Azza Al Mutamayza clarifies that the Privacy and Confidentiality Policy governing the handling of your personal information is as follows:

Politics.

First: The information that Azza Al-Mutamayza obtains and keeps in its databases

  1. The user's personal information, such as name, age, and email address.
  2. The user's personal login information, such as username, password, email address, and password recovery question and answer.
  3. The nature of the online platform may require some information related to cookies for electronic purposes that facilitate interaction between the store and the user.


Second: Does Azza Al-Mutamayza share this information?

  1. Naturally, Azza Al Mutamayza seeks to retain this information in a way that preserves the user's privacy. Azza Al Mutamayza only retains this information with the aim of improving the quality of the online store and facilitating transactions between Azza Al Mutamayza and the user.
  2. As a general rule, all this information is only accessible to those in charge of the distinguished Azza website, and they will not publish or broadcast it to others.
  3. As Azza Al Mutamayza seeks to maintain the safety of its users, in the event that Azza Al Mutamayza notices any irregular or illegal activity carried out by a user, Azza Al Mutamayza may inform the competent authorities after consulting with Azza Al Mutamayza’s lawyer.




Third: How secure is the confidentiality of the store's information?

  1. Azza Al Mutamayza strives to maintain the confidentiality and privacy of its users and will not violate the provisions of these rules and policies. However, since this cannot be guaranteed 100% over the internet, the Azza Al Mutamayza team notes the following:
  • Azza Al Mutamayza strives to preserve all user information and ensure that no one accesses it in violation of this policy in place at Azza Al Mutamayza.
  • Azza Al-Mutamayza works to protect this information through "specific servers?" protected by electronic protection systems "specific software system?".
  • However, since the internet cannot be guaranteed 100% against breaches or viruses that may occur on electronic protection systems and firewalls, Azza Al Mutamayza advises users to keep their information completely confidential and not to disclose any information that the user considers very important to him, and this is in Azza Al Mutamayza’s concern for guiding and advising users.


Fourth: Is there a third party in the relationship between Azza Al-Mutamayza and the merchant?

"This privacy policy outlines situations where a third party is involved, such as marketers, technicians, consumers, and any other person connected to the relationship."

Fifth: Rules and regulations for using the distinguished Azza website:

All of Azza Al Mutamayza's obligations, all of the users' obligations, and all the rights contained in the relationship between the user or consumer and Azza Al Mutamayza are herein, as these rules are the "Privacy and Confidentiality Policy" emanating from the agreement concluded between the user and (Azza Al Mutamayza website) regarding the formal and legal relationship between them. The Privacy and Confidentiality Policy has been established to ensure the credibility and trust that Azza Al Mutamayza is keen to provide to users.